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Terms of Service
Last updated: February 2026

1. Acceptance of Terms

By accessing or using the Deadzone service ("Service"), including our website at getdeadzone.io, SMS-based AI assistant, and web dashboard at deadzone.app, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

2. Description of Service

Deadzone is a satellite SMS-to-AI bridge that allows users to send text-based queries via satellite-capable devices and receive AI-generated responses. The Service includes:

  • Satellite SMS command interface for weather, navigation, alerts, emergency reference, and general questions
  • Web-based dashboard for account management, trip planning, and in-app AI chat
  • Pre-trip briefing reports and emergency contact alert functionality

3. Eligibility

The Service is currently available to users in the United States only. You must be at least 18 years of age to create an account. You must have a device with built-in satellite SMS capability (e.g., iPhone 14+ with iOS 18+, or a compatible Android device with satellite messaging support). No carrier-specific add-on is required.

4. Accounts and Authentication

Your account is tied to your phone number. Authentication is via SMS one-time password (OTP). You are responsible for maintaining the security of your account. You must notify us immediately if you believe your account has been compromised.

5. Subscription and Billing

Deadzone is a paid subscription service with monthly and annual billing options. Pricing, signal allocations, and tier features are described on our pricing page. By subscribing, you authorize us to charge your payment method on a recurring basis.

  • Subscriptions renew automatically unless cancelled before the renewal date
  • Signal allocations reset on your billing cycle date each month
  • Unused signals do not roll over to the next billing period
  • Signal pack add-ons are one-time purchases and expire at the end of your current billing period

6. Cancellation and Refunds

You may cancel your subscription at any time through the dashboard. Upon cancellation:

  • Your subscription remains active through the end of your current paid period
  • No partial-month or partial-period refunds are issued
  • Annual subscriptions are non-refundable after the first 14 days
  • Signal pack purchases are non-refundable

See our Refund Policy for full details.

7. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Abuse, harass, or threaten any person
  • Attempt to reverse-engineer, decompile, or extract source code from the Service
  • Circumvent rate limits or signal allocation restrictions
  • Use automated systems to send bulk queries to the Service
  • Resell or redistribute the Service without authorization

8. Emergency Features Disclaimer

Deadzone is NOT a substitute for professional emergency services. The emergency command (!e) provides general first aid reference information only. The emergency contact alert feature sends notifications to your pre-registered contacts but does not contact emergency services (911, search and rescue, or coast guard).

For life-threatening emergencies, use your device's built-in SOS via satellite feature (Apple Emergency SOS) or contact professional emergency services directly. Deadzone does not guarantee the accuracy, timeliness, or completeness of any emergency information provided.

9. AI-Generated Content

Responses from the Deadzone AI assistant are generated by artificial intelligence and may contain errors, inaccuracies, or outdated information. You acknowledge that:

  • AI responses should not be relied upon as the sole basis for safety-critical decisions
  • Weather, trail conditions, and alert information may be stale or incomplete
  • The Service does not replace professional judgment, local knowledge, or official agency resources
  • You use AI-generated content at your own risk

10. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. We collect and process your data as described therein. Conversation history is stored temporarily for context continuity and is not used for marketing or sold to third parties.

11. Satellite SMS Limitations

You acknowledge that satellite SMS is subject to inherent limitations:

  • Message delivery is not guaranteed and may be delayed by satellite connectivity conditions
  • Outbound messages are limited to 140 characters; responses are limited to 306 characters (2 SMS segments)
  • Multi-segment messages may arrive out of order under marginal satellite conditions
  • Service availability depends on your carrier's satellite coverage (Globalstar, Starlink)

12. SMS Messaging Terms

By sending a text message to a Deadzone phone number, you consent to receive SMS messages from Deadzone in response to your queries. Deadzone is a user-initiated service — we only send messages in direct response to texts you send us.

  • Opt-in: You opt in to receive SMS messages by sending your first text to your assigned Deadzone number.
  • Message frequency: Message frequency varies based on your usage. You will receive one response per query sent. You will not receive unsolicited marketing messages via SMS.
  • Opt-out: Text STOP to your Deadzone number at any time to stop receiving messages. You will receive a one-time confirmation that you have been unsubscribed.
  • Help: Text HELP to your Deadzone number for assistance, including support contact information and available commands.
  • Message and data rates: Message and data rates may apply depending on your carrier and plan. Deadzone is not responsible for any charges from your wireless provider.
  • Supported carriers: Deadzone SMS is available on major US carriers including AT&T, T-Mobile, Verizon, and US Cellular. Satellite SMS delivery depends on your device's built-in satellite messaging capability (e.g., iPhone 14+ with iOS 18+, compatible Android devices).
  • Privacy: Your phone number and message content are handled in accordance with our Privacy Policy. We do not sell or share your phone number with third parties for marketing purposes.

13. Limitation of Liability

To the maximum extent permitted by law, Deadzone and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising from your use of or inability to use the Service. In no event shall our total liability exceed the amount you paid for the Service in the twelve months preceding the claim.

14. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

15. Modifications

We reserve the right to modify these Terms at any time. Material changes will be communicated via email or through the Service. Continued use of the Service after modifications constitutes acceptance of the updated Terms.

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Idaho, without regard to its conflict of law provisions.

17. Contact

Questions about these Terms should be directed to: legal@getdeadzone.io

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